My rent jumped out of this world, didn't care for apartment living either. I am a single mother. Began looking online, hesitant, scared and not knowing anything being newly divorced. Applied online, received several phone calls. Jill Killen was the first I spoke with, so full of knowledge and confidence, she had me at ease in no time!! Working with Jill was a breeze, she knew exactly what needed to be done, so simple!! She was always there for me and now I own my own beautiful home and am raising my daughter in a much better environment that she deserves!! I cannot thank you enough Jill, your awesome and I will never forget you and your hard work done for us!!
High energy, thorough, helpful, and on-point, Mr. Joe Ansonia was a tremendous force of good as we navigated the complex process of first-time home-buying. There was rarely a lapse between our email inquiries and his responses, and his generosity of time and spirit in phone conversations was extraordinary. Although we feared that the geographic distance between our Florida home and his Illinois base would be prohibitive for the process, his attention to our case and responsiveness gave the impression that he was based in our city. Indeed, Mr. Ansonia and Reliant Bank have our unequivocal recommendation, and we are most grateful to them for the opportunity to become homeowners.
My anxiety levels rose we ran into some difficulties on our loan and I became more difficult to speak to, your professionalism and perseverance never wavered. You continued to work diligently to make this happen. You calmly assured me this would happen. When the appraisal came back short, I thought we were done, You went back to the appraiser to ask him re-evaluate his comparables and modify the appraisal, and with a little compromise from the seller, at the 11th hour we closed. Your knowledge and work ethic are to be commended and shouted from the mountain tops. Once again, I want to praise and thank you Jerry for your unquenchable efforts
My loan officer Jill Killen was hands down fantastic! Jill worked with me for over a year trying to find the right house and we finally found one. Closed Nov 30th 2015. Jill is so knowledgable and takes the bull by the horns! She was always very quick at responding to my emails and questions and was very clear and thorough in explaining to me the whole process! We established a great rapport over the year and I'm so thankful for all she did for myself and my family! Jill and Reliant Bank made everything less stressful and comforting to know that we were in good hands. I will forever be thankful for all she did for us and how hard she worked for us! A++ job.
Daniel Ziemba was our representative. He assisted us with purchasing my first home. He made the process easy to understand, was very knowledgeable regarding our options for financing, and responding quickly to emails, calls, and texts. We shopped for 3 months to find a home and then closed in 30 days. This was possible because of Dan's professionalism, organization, and coordinating effectively with my attorney and realtors. I received many compliments from others regarding Dan, including how nice he was to talk to and the ease of working with him. Overall, our experience was positive, straight forward, and consistent.
This was the best experience I have ever had. Professional assistance, always there for me, and never one time did I have any trouble with communication. I will refer anyone I know in the market for a home to use Reliant Bank's services without a doubt. Buying a home is stressful enough, and Denise Pizzolato was amazing, simply awesome. She made sure everything I needed was done and done properly, and gave great advice along the way! Thank you! I love the new home and will be forever grateful for the help from Denise and Reliant Bank
Elaine Reller was a pleasure to work with. She answered all of my questions in a timely manner and guided me through the process of getting a home loan. As a first time home buyer I was anxious and concerned about getting everything done in time...Elaine assured me every step of the way. Elaine was pleasant, knowledgeable and timely...everything you want in a mortgage lender.
Jeff Shin, was great to work with. He helped through the process of buying our first home, and was very helpful. He even was able to find and qualify us for a 100% financed loan, which was great for our situation! Highly recommended!
I worked with Jeff Shin for a while on getting everything we needed to buy our first home. He was extremely quick at answering emails and returning phone calls. During the entire process he was in constant contact making sure everything went as smoothly as possible. The loan processor, Teresa, was such an amazing help as well. None of it would have been possible without them. Such a great team.
Everything went so smoothly yesterday at closing and I wanted to take a minute to thank you again for all your hard work." As you know, I manage a heating and air conditioning company and we strive to exceed our customer's expectations. The service and care that you provided was beyond my expectations. I will highly recommend you to anyone I talk to that is thinking of purchasing a home. I know it was a rush to close and the last 24-hours was stressful for everyone, but you did everything I was told in the time frame you told me.
We have ventured down the home ownership road before and dismally failed. Then we had the good fortune of meeting Kevin at Reliant. He walked us through the process. He comforted us when we thought we were going to break. He motivated us to stick it out. The closing went much quicker than anticipated. The closing costs were much less than expected. Our new home is gorgeous and we can't thank Kevin enough for his help and patience. Not to be mushy, but I really did not think this would happen but with the help of Kevin my dreams of providing a safe, comfy home for my family have come true.
I cannot express enough how fantastic it was to work with Patty Rodriguez at Reliant Bank! My husband and I are first-time home buyers and knew absolutely zero about the home-buying process. Her customer service skills are superb and she is always willing to answer any questions you may have, which, in our case was almost daily. We had heard horror stories from other's about the process, but she worked endlessly to make sure that everything flowed seamlessly for us. We went from pre-approval to closing seemingly overnight. Thank you so much for your terrific service and helping us get our own home!
Jeff is one patient person. He guided me step by step . Jeff got the imposossible to become possible, a dream to become a reality . He was extremely quick and answered every email . The next thing I knew I was at the closing signing for my new house. This man worked his butt off to make my dream come true. Thanks Jeff !
As a first time homebuyer, I was super nervous and confused. I'd already spoken to another bank for a pre-qualification, but wasn't in love with the service. I called Jill with Reliant Bank, and it was like speaking to an old friend. She made us feel like we were her only clients! The service and responsiveness was amazing. It was awesome dealing with Jill. No surprises!
My wife and I had the privilege of working with Jill Killen on the purchase of our first house. I can't say enough great things about her great customer service. Jill was always right there when we needed a question answered. With this being our first house it was a little unnerving for us, but Jill always did her best to keep us calm, and worked with us by explaining everything each step of the way.